The Sudbury Water District has established protocols to limit exposure and decrease the spread of COVID-19 in accordance with federal, state and local guidelines while in the workplace, out in the field and during in home/business appointments.
EFFECTIVE, FRIDAY, DECEMBER 4TH UNTIL FURTHER NOTICE ADMINISTRATION OFFICE (199 Raymond Road) IS CLOSED TO ALL VISITORS
Doors will remain locked during hours of operation
Our first priority is the health and safety of our customers and employees. All in-home non-emergency appointments are suspended until further notice.
FINAL METER READINGS (PROCEDURAL CHANGE, UNTIL FURTHER NOTICE)
Using a smart-device home owners or real estate agents are requested to take (1) photo of the meter register dial and take (1) photo of the meter (including the 1st valve, 2nd valve and pressure reducing valve) demonstrating that there is no obstruction. Attach BOTH photo’s (.jpeg files) in an email message and send to email@example.com
Once received along with required seller and buyer contact information a bill will processed and pay-off amount provided via emailed
Final payment may be made by depositing a Certified Check or Money Order (cash is not recommended at this time) into into our Payment Drop-Box located immediately outside of our front entrance door at 199 Raymond Road (M-F 9 am-3:30 pm)
Under the HELP menu click I WANT TO VIEW MY ACCOUNT HISTORY
DETAILED ACCOUNT HISTORY menu, set your START-DATE and END-DATE to include two (2)-years of of history, click SEARCH
Click on the PAPER ICON located to the far left of the menu to VIEW/DOWNLOAD your statement
Have use prepare a Title V Usage Report ($30.00 fee):
Submit your request by phone (978) 443-6602 or email firstname.lastname@example.org
Allow (3) days for processing
Payment may be made by depositing a Check or Money Order (cash is not recommended at this time) into our Payment Drop Box located immediately outside of our main entrance door (199 Raymond Road, Hours M-F 9 am-3:30 pm)
A Title V Usage Report will be emailed upon receipt of payment
FAQ / Water Transmission and COVID-19
Can the COVID-19 virus spread through drinking water?
The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.
Is the COVID-19 virus found in feces?
The virus that causes COVID-19 has been detected in the feces of some patients diagnosed with COVID-19. The amount of virus released from the body (shed) in stool, how long the virus is shed, and whether the virus in stool is infectious are not known.
The risk of transmission of COVID-19 from the feces of an infected person is also unknown. However, the risk is expected to be low based on data from previous outbreaks of related coronaviruses, such as severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). There have been no reports of fecal-oral transmission of COVID-19 to date.
Can the COVID-19 virus spread through pools and hot tubs?
There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.
Can the COVID-19 virus spread through sewerage systems?
CDC is reviewing all data on COVID-19 transmission as information becomes available. At this time, the risk of transmission of the virus that causes COVID-19 through sewerage systems is thought to be low. Although transmission of COVID-19 through sewage may be possible, there is no evidence to date that this has occurred. This guidance will be updated as necessary as new evidence is assessed.
SARS, a similar coronavirus, has been detected in untreated sewage for up to 2 to 14 days. In the 2003 SARS outbreak, there was documented transmission associated with sewage aerosols. Data suggest that standard municipal wastewater system chlorination practices may be sufficient to inactivate coronaviruses, as long as utilities monitor free available chlorine during treatment to ensure it has not been depleted.
Wastewater and sewage workers should use standard practices, practice basic hygiene precautions, and wear personal protective equipment (PPE) as prescribed for current work tasks.