Emergency water utility repairs on Indian Ridge Road have been completed and water service has been restored. Area hydrants have been flushed to assist in clearing mineral sediments from the distribution system.
Actions you should take if your water appears dirty or milky this evening:
- Run a cold water tap closest to your meter (usually found in the basement) or a first-floor sink or bathtub faucet for up to 15 minutes, Keep the tap open until the water runs clear.
- If you have trouble seeing if the water is clear, fill a light or white-colored cup or container to view the water. If the water coming from the tap is not clear after running for 15 minutes, wait 30 minutes and try again.
- Milky-looking water: Air bubbles caused by opening and closing water main valves, run a cold tap to draw out the air or pockets.
- Low water pressure: If water pressure or volume seems low after flushing your household pipes, check your faucet screens and home filters for trapped particles.
- Do not run a tap that has a water filter connected to it or the sediment may clog your filter.
- Avoid running a hot water tap because it could draw sediment into your hot water tank.
- If you inadvertently drew discolored water into your home during this period and staining on fabrics and fixtures occurs, rust removal products are available at most home products stores. The District also keeps a steady supply of Iron Out stain remover on hand at our Administration office located at 199 Raymond Road. Iron out packets are free to all District customers, stop by anytime during regular business hours to pick up a few packets to have on hand should staining occur.
- Call 978-443-6602 during regular business hours to address questions or concerns about this repair.